What is your refund policy?
As our themes are virtual products, we do not offer refunds.
What payment methods do you accept?
We use Paypal as our payment portal. You can pay either with your Paypal account or with a credit card.
Can I remove the credits from the footer of my site?
When you purchase one of our themes, you agree to our Terms & Conditions, which states that you may not remove the credits, unless you pay a $500 fee. If you do want to remove them, please contact us so we can process your payment.
Can I use the themes on multiple sites?
We issue a single license for a single product. You may only use the theme you’ve purchased on one site. If you want to use the theme on additional sites, please purchase additional copies.
Do your themes work on WordPress.com sites?
No. To use our themes, you will need to download WordPress from WordPress.org and install it onto a self-hosted domain.
Are your themes compatible with the latest version of WordPress?
Can I upload my own logo or header banner to replace the theme header?
Yes. You can do that under Theme Options.
Do you provide support?
We provide information on installation and commonly asked questions on our FAQ page. Please review theme installation page and FAQ. If you have further questions, email [email protected]
How do I install the WordPress platform?
You can read this tutorial, or you can email [email protected] to arrange for an installation package.
I get an error message that the style.css is missing. What do I do?
Please unzip the theme file you downloaded (e.g. Baltic-Theme.zip) and upload the zip file contained within (e.g. Baltic.zip). You can also visit our installation instructions page.
What types of widgets can I install?
You can install any plugin you’d like on your site from either WordPress.org or a third-party. However, we cannot guarantee functionality or compatibility of third-party plugins and do not provide support for such plugins.
Can the theme also be used as a blog instead of a website? So that my blog entries are on the front page?
Yes. You can select any page as the front page of your site by going to Settings > Reading. The default page for a WordPress site is the blog page.
Do you offer hosting for WordPress themes?
No, but please check out our preferred providers. A Small Orange. Bluehost. WP Engine.
Please visit our Contact page if you have a question that is not answered above.